販売規約

Terms and Conditions of Sale – Velora

1. Purpose

These Terms and Conditions of Sale define the conditions applicable to purchases made through the Velora online store.

2. Products

The products offered are presented with their main characteristics. Customers are invited to review the available information before placing an order.

3. Prices

Prices are displayed on the product pages and throughout the ordering process. The total amount is shown before payment is confirmed.

4. Orders

Customers select the products they wish to purchase, review their cart, and confirm their order after checking the information provided.

5. Payment

Payment is made using one of the payment methods available on the store.

6. Shipping

Orders are shipped to the address provided by the customer. Estimated delivery times are indicated on the store.

7. Right of Withdrawal

Consumer customers generally have a legal period of 14 days from receipt of the product to exercise their right of withdrawal, subject to the exceptions provided by applicable regulations.

8. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

9. Legal Guarantees

Products are covered by applicable legal guarantees, including the legal guarantee of conformity and protection against hidden defects, where the legal requirements are met.

10. Contact

Velora
Email: velorafr@icloud.com